Welcome to our Frequently Asked Questions (FAQs) page. Here you will find:
- General Information
- Swimming Regulations For Mini Mermaids
- The Use And Purchase Of Equipment
- Payment Options
If you have a question that isn’t answered here, please contact us
Can i use my own equipment.
We provide you with our equipment during your time with us.
Do i need to be a competent swimmer
Yes you need to be able to swim 25m front crawl and 5m butterfly leg kick.
What payment methods do you accept
We accept payment online via Paypal or cash.
Is the makeover included in all packages
No this would need to be added as a extra upon booking.
Is there a minimum and Maximum age
The minimum age is 6 years but there is no maximum age limit.
Can boys join in the sessions
Yes boys are welcome to join in and become Mermen.
How do i know if the skins and fins will fit me
Upon booking you will be asked your dress size and foot size we will then do the rest to match your skin and fin to size.
Can a session be held at our own pool
es we can come to you providing the pool is suitable.
Can we take our own pictures
Unfortunately not due to the contract we have in place with our photography’s
Are the instructors fully uk qualified
Yes our instructors are fully uk trained by Mermaids UK.
Can we book 1 lesson to see if we like it
The lessons are booked in a block of 5 or 10.
Will my child be able to keep the equipment after
The equipment will be used during the session and handed back at the end.
How often do you run the parties
We hold Parties all year round at the weekends and some evenings can be booked in advance.
Can i book my child in before they turn 6 years old
Yes providing they will be 6 years old at the time of the party.
Can i buy the equipment you use
Yes the equipment can be purchased by yourself. Speak to a member of staff for more details.
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